Koolatron KBW-55DD 18-Bottle Freestanding Dual-Zone Tower Wine Cellar Review
Koolatron KBW-55DD 18-Bottle Freestanding Dual-Zone Tower Wine Cellar Feature
- Freestanding 18-bottle tower wine cellar with thermoelectric cooling system
- Chills up to 6 bottles in upper zone and up to 12 bottles in lower zone
- Adjustable temperature; 45 to 54 degrees F above and 54 to 65 degrees F below
- Digital controls; glass doors; interior light; removable shelves; leveling feet
- Measures 10-1/5 by 19-1/2 by 40-2/5 inches
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Customer Reviews
Good design - reliabilty customer serivce issues - Lev Pekarsky - W. Bloomfield, MI United States
I purchased it through [...] under Koolatron WC-18 name in Dec 2009. It appears to be exactly the same model that is shown on this Amazon.com image. I really liked cabinet design and ease of controls. Unit was fairly quiet - just slight whisper noise of cooling fans.br /br /Unit's upper zone stopped working two month after purchase - fan was running, but there was no cooling function. It looked like the top thermo-elements have been defective. After reading warranty info ( I should had done it prior to purchase - no excuses.) I found that Koolatron is only providing 90 days protection and does not refund shipping charges to Canada or another US location (approx for UPS). I was told that if it fails again I would have to ship at my expense again (no refund even if they find that product was defective) and warranty would not be extended. I found that no local warranty repair service is available anywhere else in the country. Customer rep. would not let me to discuss my options with her manager and simply hang up on me after I started complaining. br /br /I got very lucky that our local Sears store kindly agreed to take this unit back at full refund (including shipping)under their 90 days return policy! br /
Worthless Piece of Junk - Stacey Moore - Los Angeles, CA
The first unit I ordered was defective; the door hinge was bent and the doors did not seal. I decided to give it another chance and requested a replacement. The second unit was defective as well; the screw holes to attach the door handle were misaligned and the handle would not attach properly. I think it is safe to assume at this point that there are serious quality control issues with this brand. This time I requested a refund. If the rating system allowed me to give it zero stars I would.
Mar 20, 2010 12:18:12
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